FREQUENTLY ASKED QUESTIONS

FREQUENTLY ASKED QUESTIONS

Moversco flying away on a wing and a prayer. Who could it be? Believe it or not its just me. Love exciting and new. Come aboard were expecting you. Love life’s sweetest reward Let it flow it floats back to you. Now the world don’t move to the beat of just one drum.

Get a quote by filling out our online form or requesting a callback, as simple as! Just share details like your current location, destination, moving date, and home size.

The cost is influenced by factors like the distance of the move, the size of your home, the number of items, additional services requested, and the time of year.

Yes, we offer in-home estimates for a more accurate assessment of your moving needs. Contact our expert to schedule an appointment.

We offer a range of services, including packing, loading, transportation, unloading, and unpacking. Our services are customizable to meet your specific needs and budget.

It's recommended to book our services at least 6-8 weeks before your desired moving date, especially during peak moving seasons, but we do understand the expedited or emergency moves so feel free to reach our expert to check the availability.

Be prepared with packed and labelled boxes in case you are packing boxes yourself. Unplug all appliances such as TV, Refrigerator, gas, washer & dryer etc. Keep a parking spot reserved nearest or right in front of your house to make the process smoother and easier. Shovel the snow if there is a lot of snow on your driveway.

We may refuse to transport hazardous materials, perishable items, live plants (only for long distances) and valuables such as jewellery. Please consult our team for a detailed list of restricted items.

We provide basic liability coverage, and additional insurance options are available for valuable items. Discuss your insurance needs with our team during the quoting process.

We prioritise open communication. In the event of delays or issues, our team will keep you informed and work to find suitable solutions.

We provide tracking information and regular updates so you can monitor the progress of your shipment. Our customer service team is also available to address any concerns.

We use high-quality packing materials such as A-grade quality boxes & bubble or shrink wraps and clean & tidy blankets to ensure the safety of your belongings. Packing services can be included in your customised moving plan.

Absolutely! You can pack your items. We provide guidelines and tips to help you pack efficiently and securely.

Yes, we provide short-term and long-term storage options to accommodate gaps between move-out and move-in dates. Discuss your storage needs with our team.

We employ professional packing techniques and secure loading procedures. All our trucks have a proper lift gate & are equipped with all types of dollies. We use padded vehicles to ensure the safety of your items during transit.

We have experience in handling speciality items and employ specialised packing and handling techniques to ensure their safe transport.

Yes, we are fully licensed, insured, and bonded. Providing you with peace of mind throughout the moving process.

Our cancellation and rescheduling policies are designed to be flexible. Please contact us as soon as possible if you need to make any changes to your moving date.

We believe in transparency. Our quotes include all anticipated costs, and we discuss any potential additional charges, such as for extra services or unexpected circumstances.

Contact our customer service team promptly, and they will guide you through the claims process. We aim to resolve any issues quickly and efficiently.

We follow recommended health and safety guidelines to protect our customers and staff. This includes sanitization, mask-wearing, and social distancing measures.